Sequioa
Evidence & practice library
Research findings, peer-support practice guidance, and your organization’s materials. Each record keeps its source, scope, and limitations visible.
138 active sources · Return to Sequioa
Start here: peer-support research and engagement tactics · Research reviewed October 6, 2026.
External entries are concise research notes, not complete books or articles. All listed sources are included in Sequioa’s reply context. This is a curated starting collection, not every available study.
138 sources
- Role card: what Sidekick is, what the specialist is, what neither is
Organization guidance · Youth Era supplied materials · Supplied 2026
open-framework · Adult peer support staff
- Self-disclosure card: who is this for?
Organization guidance · Youth Era supplied materials · Supplied 2026
open-framework · Adult peer support staff
- Visibility, not secrecy
Organization guidance · Youth Era supplied materials · Supplied 2026
open-framework · Adult peer support staff
- Policy 1 - Crisis Recognition, Escalation, and Mandatory Reporting
Organization guidance · Youth Era supplied materials · Supplied 2026
source-backed · Adult peer support staff
- Policy 2 - Personal Social Media and Digital Contact
Organization guidance · Youth Era supplied materials · Supplied 2026
Proposed, pending chief approval · Adult peer support staff
- Policy 3 - Gifts, Tokens, and Community Invitations
Organization guidance · Youth Era supplied materials · Supplied 2026
Proposed, pending chief approval · Adult peer support staff
- Policy 4 - Family Communication and Session Privacy
Organization guidance · Youth Era supplied materials · Supplied 2026
Proposed, pending chief approval · Adult peer support staff
- Policy 5 - Minor Substance-Use Disclosures and Specialist Self-Disclosure
Organization guidance · Youth Era supplied materials · Supplied 2026
Proposed, pending chief approval · Adult peer support staff
- 40 Developmental Assets
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- ADHD
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Advanced PeerPlus Training Development Resources
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Advocacy
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Anger Management
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Anxiety
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Art
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Boundaries
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Burnout
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Chronic Pain
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Coaching Clients
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Communication
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Community / Engagement
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Conflict and Repair
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Coping, Self-Care & Wellness
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Crisis & Safety Planning
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- DBT (Dialectical Behavior Therapy)
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Distress (Tolerance)
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Eating Disorders
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Emotional Intelligence
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Engagement
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Executive Functioning
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Full Books
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Goal Planning
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Grief
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Help-Seeking & Trusted Adults
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- LGBTQIA
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Mandatory Reporting
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Motivational Interviewing (MI)
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Neurospicy (Neurodivergence)
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Positive Youth Development (PYD)
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Peer Support Philosophies
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Peer Support Practice
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Perceptions / Thoughts
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Power, Privilege, Oppression
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Problem Solving
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Psychosis & Serious Mental Illness
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Recovery
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Relationships
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Self-Esteem
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Self-Harm
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Self-Love
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Sensory
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Shame
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Spheres of Influence
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Strengths-Based Practice
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Support Skills
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Trauma
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Values
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Youth Voice & Engagement
Training reference · Youth Era supplied knowledge extraction · 2026-07-20
training-reference · See individual training topic
- Core Competencies for Peer Workers in Behavioral Health Services
consensus-competency-framework · Substance Abuse and Mental Health Services Administration (SAMHSA) · 2026-02
Research / practice reference · Human peer workers serving adults, young adults, youth, and families.
- National Model Standards for Peer Support Certification
model-certification-guidance · SAMHSA Office of Recovery · 2026
Research / practice reference · Mental-health, substance-use, and family peer certification bodies and workforce.
- SAMHSA's Working Definition of Recovery: 10 Guiding Principles of Recovery
consensus-recovery-framework · SAMHSA · 2012
Research / practice reference · People recovering from mental-health or substance-use difficulties and their supporters.
- National Practice Guidelines for Peer Specialists and Supervisors
consensus-practice-guidelines · National Association of Peer Supporters (N.A.P.S.) · 2019
Research / practice reference · Peer specialists and supervisors, including supervisors without peer experience.
- Supervision of Peer Workers
practice-training-resource · SAMHSA BRSS TACS project; C4 Innovations · Undated
Research / practice reference · Supervisors of peer workers in behavioral-health and peer-run settings.
- Code of Ethics for Youth Peer Providers
professional-ethics-code · Youth MOVE National · 2019
Research / practice reference · Youth peer providers and transition-age young people receiving support.
- Operationalizing and Funding Youth and Parent Peer Support Roles in Residential Treatment Settings
implementation-guidance · National Technical Assistance Network for Children's Behavioral Health · Undated
Research / practice reference · Residential programs serving youth and parents or caregivers.
- World Cafe Summary Report: Youth Peer Support and Youth-Driven Practice
qualitative-stakeholder-consultation · Youth MOVE National · 2016-04-07
Research / practice reference · 65 youth, young adults, and adult partners attending a behavioral-health conference.
- Certification Competencies: Certified Family Peer Specialists
consensus-competency-framework · National Federation of Families · Undated
Research / practice reference · Family peer specialists supporting caregivers and families across the lifespan.
- CFPS Code of Ethics
professional-ethics-code · National Federation of Families · Undated
Research / practice reference · Nationally certified family peer specialists and families receiving support.
- One-to-One Peer Support by and for People with Lived Experience: WHO QualityRights Guidance Module
rights-based-normative-guidance · World Health Organization · 2019
Research / practice reference · People with lived experience and peer supporters in mental-health and social services.
- WHO and UNICEF Release Guidance to Improve Access to Mental Health Care for Children and Young People
official-guidance-summary · World Health Organization and UNICEF · 2024-10-09
Research / practice reference · Children, adolescents, families, and service planners internationally.
- Youth Peer Self-Assessment Tool
participatory-self-assessment-tool · New England Mental Health Technology Transfer Center · 2024
Research / practice reference · Youth peer workers; the tool describes workers aged 18–30.
- The effectiveness of peer support from a person with lived experience of mental health challenges for young people with anxiety and depression: a systematic review
Systematic review of randomized trials; narrative synthesis · BMC Psychiatry / Springer Nature · 2023-03-24
Research / practice reference · Young people; eligible studies had mean ages 14–24.
- A Systematic Review and Lived Experience Synthesis of Self-disclosure as an Active Ingredient in Interventions for Adolescents and Young Adults with Anxiety and Depression
Systematic review with lived-experience panel synthesis · Administration and Policy in Mental Health / Springer Nature · 2023-02-04
Research / practice reference · Young people aged 14–24, disclosing or receiving disclosures.
- The Horyzons project: a randomized controlled trial of a novel online social therapy to maintain treatment effects from specialist first-episode psychosis services
Randomized controlled trial; multicomponent digital intervention · World Psychiatry / World Psychiatric Association · 2021-06
Research / practice reference · 170 participants aged 16–27, in remission after first-episode psychosis care.
- The effectiveness of one-to-one peer support in mental health services: a systematic review and meta-analysis
Systematic review and meta-analysis · BMC Psychiatry / Springer Nature · 2020-11-11
Research / practice reference · Adults using mental health services; 19 trials, 3,329 participants.
- The Effectiveness of Peer Support in Personal and Clinical Recovery: Systematic Review and Meta-Analysis
Systematic review and meta-analysis of randomized trials · Psychiatric Services / American Psychiatric Association Publishing · 2023-02-08
Research / practice reference · Adults with mental illness; 49 trials, 12,477 participants.
- Peer-supported self-management for people discharged from a mental health crisis team: a randomised controlled trial
Randomized controlled trial · The Lancet / Elsevier · 2018-08-04
Research / practice reference · 441 adults recruited through six crisis-resolution teams in England.
- Peer support for discharge from inpatient mental health care versus care as usual in England (ENRICH): a parallel, two-group, individually randomised controlled trial
Randomized controlled trial · The Lancet Psychiatry / Elsevier · 2022-02
Research / practice reference · 590 adults, ages 18–75, with recent psychiatric admission histories.
- SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach
Government conceptual and implementation guidance; not an efficacy trial · Substance Abuse and Mental Health Services Administration · 2014-07
Research / practice reference · Organizations serving children, adults, families, and communities.
- Shared Decision-Making in Mental Health Care: Practice, Research, and Future Directions
Government practice and research report; not a single efficacy trial · Substance Abuse and Mental Health Services Administration · 2010
Research / practice reference · Mental-health service users, providers, and service organizations.
- Words Matter: Terms to Use and Avoid When Talking About Addiction
Government language guidance informed by research · National Institute on Drug Abuse / National Institutes of Health · 2021-04-08
Research / practice reference · Providers discussing substance use with people, families, and colleagues.
- TIP 64: Incorporating Peer Support Into Substance Use Disorder Treatment Services — Chapter 2: Roles of the Peer Worker
Government practice guidance and evidence synthesis · Substance Abuse and Mental Health Services Administration · 2023
Research / practice reference · Peer workers, supervisors, and administrators in substance-use treatment settings.
- How to keep your ego in check
Leadership practitioner guidance; not youth outcome evidence · Echelon Front · Undated
Research / practice reference · Adult workplace leaders and negotiators; not a youth peer-support study.
- Relationships Are Paramount: The Leadership Capital You Might Be Overestimating
Leadership practitioner guidance; not youth outcome evidence · Echelon Front · Undated
Research / practice reference · Adult workplace leaders and negotiators; not a youth peer-support study.
- Labels vs. Questions: Unlocking ‘The Floodgates of Truth Talk’
Negotiation practitioner guidance; not youth outcome evidence · Chris Voss / The Black Swan Group · 2019-12-23
Research / practice reference · Adult workplace leaders and negotiators; not a youth peer-support study.
- How to Use the Key to Tactical Empathy
Negotiation practitioner guidance; not youth outcome evidence · Chris Voss / The Black Swan Group · 2019-08-13
Research / practice reference · Adult workplace leaders and negotiators; not a youth peer-support study.
- 5 Tricks To Repair A Bad Business Relationship
Negotiation practitioner guidance; selected techniques only · Chris Voss / The Black Swan Group · 2018-09-10
Research / practice reference · Adult workplace leaders and negotiators; not a youth peer-support study.
- Feeling out of step at work: stay present with youth
Staff development and youth engagement; not agency policy · Sequioa — user-requested practice synthesis · 2026-10-06
Draft practice guide · Adult peer support staff serving young people.
- 2026 Gen Z and Millennial Survey
cross-sectional-workforce-survey · Deloitte Global · 2026-05-13
Research / practice reference · 14,384 adult Gen Z respondents (born 1995–2007) and 8,211 millennials (1983–1994), across 44 countries.
- Workers weather stress, uncertainty, and AI with psychological capital
cross-sectional-workforce-survey · American Psychological Association; survey by The Harris Poll · 2026-09
Research / practice reference · 2,009 employed U.S. adults; not a youth-specific or peer-worker sample.
- U.S. Employee Engagement Declines From 2020 Peak
repeated-cross-sectional-workforce-survey · Gallup; Jim Harter · 2026-01-27
Research / practice reference · U.S. adults employed full or part time; article includes Gen Z and younger-millennial comparisons.
- Peer support research and engagement tactics: start here
Research navigation and practice synthesis · Sequioa — curated reading guide · 2026-10-06
Draft practice guide · Adult peer staff supporting youth and young adults.
- Effectiveness of Youth and Young Adult Peer Support in Mental Health Services: A Systematic Review
Systematic review of controlled studies · Administration and Policy in Mental Health / Springer Nature · 2025-06-26
Research / practice reference · Youth and young-adult peer-delivered mental-health and health-promotion programs internationally.
- Effectiveness and Experiences of Online Mental Health Peer Support for Young People: Systematic Scoping Review
Systematic scoping review · JMIR Mental Health · 2026-02-25
Research / practice reference · Young people up to age 25 using online mental-health peer support.
- Youth peer-based mental health programmes and supports in low- and middle-income countries: rapid review
Rapid review of quantitative and qualitative studies · BJPsych Open / Cambridge University Press · 2026-05-06
Research / practice reference · Youth aged 15–30; included studies were conducted in Asia and Africa.
- Efficacy of the peer-led Honest, Open, Proud group program to improve stigma stress and quality of life in adolescents with mental illness: randomized controlled trial
Randomized controlled trial · European Child & Adolescent Psychiatry / Springer Nature · 2026-09-25
Research / practice reference · 113 participants aged 13–21 with mental illness and disclosure-related distress; Southern Germany, mainly inpatient recruitment.
- Increasing Youth Peer Workers' Impact Through Integration: Peer Worker Perspectives on Best Practice in Youth Mental Health
Qualitative interview study with framework synthesis · Health Expectations / Wiley · 2025-03-17
Research / practice reference · 12 peer workers in one Australian health-service district.
- Rapid realist review of organisational supports for youth peer support workers
Rapid realist review; organizational program theory · BMJ Open · 2026-02-10
Research / practice reference · Peer workers in community youth mental-health and related youth-serving settings.
- A systematic review exploring youth peer support for young people with mental health problems
Systematic review with thematic synthesis · European Child & Adolescent Psychiatry / Springer Nature · 2022-12-10
Research / practice reference · Youth peer services for people aged 8–26; most included studies concerned ages 13–26.
- Online peer support training to promote adolescents’ emotional support skills, mental health and agency during COVID-19: Randomised controlled trial and qualitative evaluation
Randomized wait-list trial and qualitative evaluation · European Child & Adolescent Psychiatry / Springer Nature · 2022-02-17
Research / practice reference · 100 UK adolescents aged 16–18 recruited online in June 2020: 50 randomized to immediate training and 50 to wait-list.
- Service providers’ perspectives on youth peer support: the importance of integration and oversight – an interpretive description study in British Columbia, Canada
Qualitative interpretive-description study · BMJ Open · 2025-08-10
Research / practice reference · 11 non-peer service providers across three integrated youth-service centres in British Columbia.
- Evaluating a Peer-Support Mobile App for Mental Health and Substance Use Among Adolescents Over 12 Months During the COVID-19 Pandemic: Randomized Controlled Trial
Randomized controlled trial · Journal of Medical Internet Research · 2023-09-27
Research / practice reference · Adolescent students participating in the Mind your Mate digital peer-support program.
- Adolescent Participation Checklist
Participation practice checklist; not an effectiveness study · UNICEF · 2025-07
Research / practice reference · Adolescents participating in community activities with adults.
- Assessment of Youth/Young Adult Voice at the Agency Level (Y-VAL)
Agency participation assessment overview · Youth MOVE National and Pathways Research and Training Center · Undated
Research / practice reference · Organizations serving youth and young adults; youth advisors and organizational partners.
- What Helps, What Harms: Youth-Led Listening and System Improvement
Youth-led listening framework overview · Youth MOVE National · 2014
Research / practice reference · Youth and young adults informing services, communities, and systems.
- Allyship in Action
LGBTQ+ youth allyship practice guidance · The Trevor Project · 2024-02-23
Research / practice reference · Adults supporting LGBTQ+ young people.
- Facilitating Engaging Virtual Meetings
Practitioner facilitation advice; not a controlled study · Youth MOVE National — Kristin Thorp · 2020-05-12
Research / practice reference · Virtual youth groups, presentations, trainings, and team meetings.
- Trauma-Informed Guiding Principles for Working with Transition Age Youth: Provider Fact Sheet
Trauma-informed provider practice guidance · National Child Traumatic Stress Network · 2022
Research / practice reference · Young people transitioning between child- and adult-serving systems, typically ages 16–25.
- Youth Participation with Young People from Multicultural Backgrounds
Co-produced participation toolkit; practice guidance · Orygen — Rebecca Davenport-Thomas · 2021
Research / practice reference · Multicultural young people in Australian youth mental health services.
- Involving Youth in Positive Youth Development
Federal youth participation practice guidance · Youth.gov — Interagency Working Group on Youth Programs · Undated
Research / practice reference · Youth-serving community programs and youth–adult partnerships.
- Developmental Relationships Framework
Research-informed relationship practice framework · Search Institute · Undated
Research / practice reference · Young people and supportive adults or peers in families, schools, and community programs.
- Accessible Meetings
Accessibility practice guidance · U.S. General Services Administration — Section508.gov · 2026-07
Research / practice reference · Meeting hosts and participants, including people with disabilities.
- Affirming Facilitation Practices in Youth Spaces
Youth-centered facilitation practice brief · Youth MOVE National Peer Center · Undated
Research / practice reference · Facilitators of youth meetings, trainings, and feedback sessions.
- Engaging Black 2SLGBTQIA+ Youth in Advocacy
Lived-experience-informed engagement implementation guidance · Youth MOVE National Peer Center and QIC-LGBTQ2S contributors · Undated
Research / practice reference · Black 2SLGBTQIA+ young people, including youth with child-welfare experience.
- TIP 64 — Chapter 4: Integrating Peer Specialists Into Substance Use Disorder Treatment Programs
Consensus implementation guidance · Substance Abuse and Mental Health Services Administration (SAMHSA) · 2023
Research / practice reference · US substance-use treatment programs, administrators, and adult peer workforces.
- TIP 64 — Chapter 5: Supervision of Peer Specialists
Consensus supervision guidance · Substance Abuse and Mental Health Services Administration (SAMHSA) · 2023
Research / practice reference · Peer specialists and supervisors in US substance-use treatment settings.
- How to Peer: Introduction to Youth Peer Support in Mental Health Services
Youth peer practice guidance · Orygen · 2020
Research / practice reference · Australian youth mental-health services supporting people aged 12–25, their peer workers, and colleagues.
- IPS and Vocational Peer Work
Program role description and practice guidance · Orygen — Youth Individual Placement and Support Centre of Excellence · Undated
Research / practice reference · Young people experiencing mental ill-health participating in Australian employment/education support.
- National Lived Experience (Peer) Workforce Development Guidelines
National workforce development guidance · Australian National Mental Health Commission · 2021
Research / practice reference · Australian mental-health lived-experience workforces, employers, service planners, and communities.
- Intentional Peer Support: IPS Approach
Originating organization practice-model description · Intentional Peer Support · Undated
Research / practice reference · Human peer relationships in community, peer-support, and human-service settings; not youth-specific.
- Effectively Employing Young Adult Peer Providers: A Toolkit
Research-informed implementation toolkit · Jonathan Delman and Vanessa Vorhies Klodnick — UMass Medical School, Transitions RTC · 2017
Research / practice reference · US employers and supervisors of young adult peers supporting transition-age people with serious mental-health conditions.
- Guidelines for the Practice and Training of Peer Support
Peer-informed national practice and training guidance · Mental Health Commission of Canada; Kim Sunderland, Wendy Mishkin, and Peer Leadership Group · 2013
Research / practice reference · Canadian formal peer-support workers, family peers, trainers, and program leaders; not specifically youth.
- A theory of change for one-on-one peer support for older adolescents and young adults
Qualitative research / theory of change · Walker and colleagues; Children and Youth Services Review · 2023-12-10
Research / practice reference · U.S. young adults providing or receiving peer support in formal mental-health programs.
- Evaluation of a Skills Enhancement Training Intervention With Remote Coaching for Young Adults Providing Peer Support
Uncontrolled pilot / workforce training · Walker and colleagues; Psychiatric Services · 2022-10
Research / practice reference · 27 peer specialists aged 21–28 began training; 22 completed and 20 supplied follow-up data, serving youth aged 16–24.
- The Role of AI in Peer Support for Young People: A Study of Preferences for Human- and AI-Generated Responses
Blinded response-preference survey / human-computer interaction · Young and colleagues; CHI 2024, author manuscript on arXiv · 2024
Research / practice reference · 622 U.S. English-speaking adults aged 18–24 recruited online; minors excluded.
- Sequioa: useful character and grounded charm
Authored design synthesis; proposed behavior ideas and original examples · Sequioa — evidence-informed design synthesis · 2026-10-06
Draft design guide · Trained adult peer-support staff supporting youth and young adults aged 14–25.
- Guidelines for Human-AI Interaction
Empirically evaluated design guidance · ACM CHI; author copy at Microsoft Research · 2019-05 (CHI 2019)
Research / practice reference · 49 design practitioners evaluated 20 AI products; additional internal and expert evaluation rounds.
- Conversation Design: Create a persona
Official practitioner guidance · Google for Developers · 2024-09-18
Research / practice reference · Designers of Actions on Google; no study sample.
- Conversation Design: Learn about conversation
Official practitioner guidance · Google for Developers · 2024-09-18
Research / practice reference · Conversation/voice-interface designers; no study sample.
- Resilient Chatbots: Repair Strategy Preferences for Conversational Breakdowns
Primary empirical HCI study · ACM CHI; author-hosted final paper · 2019-05 (CHI 2019)
Research / practice reference · 203 adult MTurk participants; shopping, banking, travel scenarios.
- “I’m Not Sure, But…”: Examining the Impact of Large Language Models’ Uncertainty Expression on User Reliance and Trust
Primary empirical HCI study; preregistered experiment · ACM FAccT; author manuscript on arXiv · 2024-06
Research / practice reference · 404 U.S. adults answering medical yes/no questions in a single-session experiment.
- Can a Funny Chatbot Make a Difference? Infusing Humor into Conversational Agent for Behavioral Intervention
Primary empirical HCI study; randomized trial · ACM CUI; final paper in CWI institutional repository · 2024-07-08
Research / practice reference · 66 adults in a 10-day physical-activity intervention, predominantly European students.
- Human–AI collaboration enables more empathic conversations in text-based peer-to-peer mental health support
Primary nonclinical randomized controlled study; published peer reviewed. · Nature Machine Intelligence · 2023-01-23
Research / practice reference · 300 TalkLife peer supporters, mean age 26.34, writing responses to 10 existing posts; largely untrained online supporters.
- AI can help people feel heard, but an AI label diminishes this impact
Primary preregistered randomized source/label experiment plus third-party follow-up ratings; peer reviewed. · PNAS · 2024-03-29
Research / practice reference · US native-English Prolific participants describing a personal complex situation; comparison with untrained anonymous human responders. Follow-up: 1,449 raters of 482 responses.
- Sycophantic AI decreases prosocial intentions and promotes dependence
Primary model audit and two preregistered randomized experiments; subsequently peer reviewed. · Science · 2026-03-26
Research / practice reference · Prolific adults: hypothetical conflict study N=804, mean age 37.9; live personal-conflict study N=800, mean age 35.6.
- How AI and Human Behaviors Shape Psychosocial Effects of Extended Chatbot Use: A Longitudinal Randomized Controlled Study
Primary four-week randomized experiment with observational usage/perception analyses; preprint, not represented here as peer reviewed. · arXiv / MIT Media Lab and OpenAI · 2025-10-02
Research / practice reference · 981 US English-speaking participants; ChatGPT text, neutral voice, or engaging voice crossed with conversation topics.
- Guidance on AI and Children, version 3.0
Authoritative rights-based expert/practitioner guidance, informed by consultation and evidence; not a causal intervention trial. · UNICEF Innocenti · 2025-12
Research / practice reference · Children under 18; therefore directly relevant to the 14–17 portion, with indirect design relevance when adults use AI in decisions affecting them.
- Banter in psychotherapy: Relationship to treatment type, therapeutic alliance, and therapy outcome
Primary mixed-method observational secondary analysis, peer reviewed; no random assignment of humor. · Journal of Clinical Psychology / Wiley · 2023-01-17
Research / practice reference · One middle-treatment session each from 68 adult depressed outpatients in German psychotherapy; 18 experienced therapists.